Privacy Policy

Welcome to JMprints Privacy Policy

This Privacy Policy describes how jmprints.ph ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website https://jmprints.ph (the "Website") and the services we offer (the "Services").

Information We Collect:

We collect several types of information from and about users of our Website:

1. Information you provide: This includes information you provide when you create an account, place an order, upload artwork, contact us, or participate in any interactive features on the Website. This information may include your name, billing and shipping address, email address, phone number, and any other information you choose to provide.
2. Information collected automatically: When you visit the Website, we may collect certain information automatically through cookies and other tracking technologies. This information may include your IP address, browser type, operating system, the referring website, pages you viewed on our Website, and the dates and times of your visit.

Use of Information:

We use the information we collect for various purposes, including:

1. To process your orders and provide the Services.
2. To send you important information about your orders, including order confirmations and shipping notifications.
3. To respond to your inquiries and customer support requests.
4. To personalize your experience on the Website.
5. To send you marketing and promotional communications (with your consent).
6. To improve the Website and the Services.
7. To comply with legal and regulatory requirements in the Philippines.

Sharing of Information:

We may share your information with third-party service providers who help us operate the Website and provide the Services. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your information if required by law or in the good faith belief that such disclosure is necessary to comply with legal processes served in the Philippines, protect our rights or property, or protect the safety of others.

Your Choices:

You have choices regarding your information:

1. Marketing communications: You can opt-out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications.
2. Cookies: You can control how cookies are used on your device by adjusting your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Website.

Data Retention:

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by Philippine law.

Security:

We take reasonable steps to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at sales@jmprints.ph.

Cross-Border Data Transfers:

Our Website is hosted in Singapore, Amsterdam and the US. If you access the Website from the Philippines, your information will be transferred within the Philippines. If you access the Website from outside the Philippines, you consent to the transfer of your information to Singapore, Amsterdam and the US.

How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Singapore, Amsterdam and the US. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Information you make public or give to others

If you make your personal information available to other people, we can't control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Sites or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Sites, ask them how they will handle your information. If you're sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How long we keep your personal information

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the JMPrints services, you can request that we erase your personal information and close your JMprints account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations or requests by government, a court of law, or law enforcement authorities, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at sales@jmprints.ph.